Microsoft Copilot Overview

By Khoa Q - Team Member Khoa Q.
Published 6 days ago
~5 minute read
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Artificial Intelligence is reshaping the way we work, and Microsoft Copilot is at the forefront of this transformation. From streamlining workflows in Microsoft 365 to enhancing security operations, coding, and business processes, Copilot is revolutionizing enterprise productivity.

Available Microsoft Copilot Options

Microsoft 365 Copilot (Productivity Suite)

Microsoft 365 Copilot is an AI assistant embedded across Office/Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams, etc.) to help users create content, analyze data, and organize information more efficiently. It integrates with Microsoft Graph to provide context-aware suggestions based on enterprise data.

  • Features:
    • Drafts documents in Word, analyzes spreadsheets in Excel, summarizes emails in Outlook, and generates slides in PowerPoint.
    • "Business Chat" synthesizes insights across emails, meetings, and documents.
    • Users can refine AI-generated content as needed.

Microsoft Security Copilot

Microsoft Security Copilot is a cybersecurity assistant that helps security teams investigate threats, summarize incidents, and suggest response actions.

  • Features:
    • Analyzes security alerts and recommends remediation steps.
    • Integrates with Microsoft Defender, Sentinel, and Entra ID.
    • Supports Security Compute Units (SCUs) pricing model.

GitHub Copilot (Development)

GitHub Copilot is an AI-powered coding assistant that provides autocomplete suggestions and chat-based code explanations within IDEs like VS Code.

  • Features:
    • Predicts and completes code snippets.
    • Answers development-related questions.
    • Available in Individual, Business, and Enterprise tiers.

Power Platform Copilot (Low-code Development)

Power Platform Copilot integrates AI into Power Apps, Power Automate, Power Virtual Agents, and Power BI.

  • Features:
    • Allows users to build apps and workflows using natural language.
    • Copilot Studio enables bot creation for internal business automation.
    • Generates reports and insights in Power BI.

Dynamics 365 Copilot (Business Applications)

Dynamics 365 Copilot enhances CRM and ERP applications, providing AI assistance in sales, service, marketing, and finance.

  • Features:
    • Summarizes customer interactions and suggests next steps.
    • Assists with drafting emails and customer responses.
    • "Copilot for Sales" and "Copilot for Service" offer advanced AI capabilities as add-ons.

Other Notable Copilot Offerings

  • Windows Copilot: An AI assistant embedded in Windows 11 for OS-level assistance.
  • Copilot in Microsoft Fabric: AI-powered insights and automation in data analytics.
  • Copilot in Teams, Viva, and SharePoint: AI-powered meeting summaries, chat assistance, and content generation.

Enterprise Licensing for Copilot

Microsoft 365 Copilot

  • Pricing: $30 per user per month (enterprise and SMB).
  • Eligibility: Requires Microsoft 365 E3/E5 or Business Standard/Premium.

Microsoft Security Copilot

  • Pricing: Billed by Security Compute Units (SCUs) (~$4 per SCU/hour).
  • Requirements: Requires an Azure subscription.

GitHub Copilot

  • Copilot for Business: $19 per user per month.
  • Copilot for Enterprise: $39 per user per month (includes private repository training and advanced chat capabilities).

Power Platform Copilot

  • Included with Power Apps, Power Automate, and Power Virtual Agents licenses.
  • Copilot Studio requires an additional license for high-volume AI interactions.

Dynamics 365 Copilot

  • Included in Dynamics 365 Enterprise plans.
  • Copilot for Sales & Copilot for Service: Additional add-on (~$50 per user per month).

Setup and Deployment

Microsoft 365 Copilot Deployment

  1. License Users: Assign Copilot licenses via the M365 Admin Center.
  2. Enable Features: Ensure the latest Microsoft 365 app updates are installed.
  3. Security & Compliance:
    • Apply Microsoft Purview sensitivity labels.
    • Configure restricted search access if needed.
    • Monitor usage via the Copilot admin dashboard.

Microsoft Security Copilot Deployment

  1. Provision Capacity: Purchase and assign Security Compute Units in Azure.
  2. Configure Access: Assign Security Copilot roles in Entra ID.
  3. Integrate with Microsoft Defender & Sentinel.

GitHub Copilot Deployment

  1. Enable at Enterprise Level: Activate Copilot for GitHub organizations.
  2. Set Policy Controls: Manage code suggestion settings.
  3. Assign User Licenses: Activate per developer.

Power Platform & Dynamics 365 Copilot Deployment

  1. Enable Copilot Features in Power Platform & Dynamics Admin Centers.
  2. Review AI Data Sources and ensure correct permissions.
  3. Monitor & Adjust Policies for responsible AI usage.

Comparison with Other Microsoft AI Products

Feature Copilot (Microsoft 365, Dynamics, Security, etc.) Azure AI (OpenAI, AI Studio)
AI Model Uses Microsoft-trained GPT models Customizable AI (GPT-4, vision, speech, etc.)
Deployment Fully managed by Microsoft Requires setup and tuning by developers
Data Access Uses Microsoft Graph & enterprise data Can integrate with any dataset
Use Case Productivity, security, low-code, CRM Custom AI applications, chatbots, analytics

Governance, Security, and Best Practices

Data Protection & Compliance

  • Data Isolation: Each organization’s data remains private and is not used for model training.
  • Encryption: Data is encrypted at rest and in transit.
  • Regulatory Compliance: Supports GDPR, HIPAA, ISO 27001, and other standards.

Security Measures

  • Role-based Access Controls: Restrict who can use Copilot.
  • Data Loss Prevention (DLP): Apply DLP policies to control sensitive content.
  • Audit Logs: Track Copilot usage in Microsoft Purview.

AI Output Quality & Explainability

  • Citation & Source Tracing: Shows document references for responses.
  • AI Model Updates: Continuous improvement with updates from Microsoft.
  • Feedback Mechanisms: Users can rate Copilot responses for refinement.

Ethical AI & Usage Policies

  • Define Enterprise AI Policies: Establish guidelines for responsible AI use.
  • Monitor Adoption & Effectiveness: Use Copilot analytics to measure impact.
  • Set Review Requirements: AI-generated content should be reviewed before external sharing.

Conclusion

Microsoft Copilot provides AI-powered assistance across productivity, security, development, and business applications. With strong governance, security, and compliance controls, enterprises can safely leverage AI to enhance efficiency while maintaining data protection and responsible AI usage.

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